AI Email Automation: spend less of your day in the inbox
AI that triages incoming email, drafts accurate replies for review, and pulls data from messages into the systems where it belongs.
AI Email Automation
Problems we solve
Overflowing shared inboxes
Important messages get buried under routine ones.
Slow replies
Customers wait while staff work through the backlog.
Manual data entry
Details from emails and attachments re-typed into systems.
Missed messages
Emails fall through the cracks between team members.
How we solve it
What’s included
Email classification
Messages sorted by type, urgency, and owner.
Reply drafting
Context-aware drafts using your templates and data.
Data extraction
Order numbers, dates, and totals pulled from emails and PDFs.
Approval workflow
Human review before sending, adjustable over time.
Audit trail
Every classification and action logged.
What you get
Faster response times
Drafts ready the moment email arrives.
Less data entry
Information flows into systems automatically.
Nothing missed
Every message classified and assigned.
How the work runs
Inbox review
Analyse email types, volumes, and destinations.
Rules & templates
Define categories, routing, and reply templates.
Approval phase
Drafts reviewed by staff before sending.
Automate further
Increase automation where accuracy is proven.
Technologies we use
Pricing
Project-based
Custom Quote
Quoted per mailbox or workflow, based on email volume, categories, and the systems data needs to reach.
- Inbox and workflow analysis
- Classification and routing
- AI reply drafting
- Data extraction to your systems
- Human approval workflow
- Activity logging
AI Email Automation: frequently asked questions
Will the AI send emails without our approval?
Not unless you choose to allow it for specific, low-risk categories. By default every reply is reviewed before sending.
Does it work with Outlook and Gmail?
Yes — Microsoft 365 and Google Workspace are both supported.
Can it read attachments like invoices and orders?
Yes, it can extract data from common document formats including PDFs.
Industries we build this for
Part of these solutions
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Read more →Ready to start your ai email automation project?
Tell us what you are trying to build. We will tell you honestly whether it is a fit, and what it would take.
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