Claws TECH
AI & Automation

Spend less of your day in the inbox

AI that triages incoming email, drafts accurate replies for review, and pulls data from messages into the systems where it belongs.

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Shared inboxes for sales, support, and operations fill up with enquiries, orders, invoices, and requests that all need reading, sorting, and a reply. Much of that work follows patterns an AI can handle reliably. We build email automation that classifies incoming messages, routes them to the right person, drafts context-aware replies for a human to approve, and extracts details such as order numbers, dates, and amounts into your CRM, helpdesk, or accounting system.

Problems we solve

Overflowing shared inboxes

Important messages get buried under routine ones.

Slow replies

Customers wait while staff work through the backlog.

Manual data entry

Details from emails and attachments re-typed into systems.

Missed messages

Emails fall through the cracks between team members.

How we solve it

We connect to your mailbox, define categories and routing rules, and train classification on your real email patterns. Replies are drafted using your templates and knowledge base and queued for approval until accuracy is proven. Structured data is extracted and pushed to the right system, with a log of every action.

What’s included

Email classification

Messages sorted by type, urgency, and owner.

Reply drafting

Context-aware drafts using your templates and data.

Data extraction

Order numbers, dates, and totals pulled from emails and PDFs.

Approval workflow

Human review before sending, adjustable over time.

Audit trail

Every classification and action logged.

What you get

Faster response times

Drafts ready the moment email arrives.

Less data entry

Information flows into systems automatically.

Nothing missed

Every message classified and assigned.

How the work runs

STEP 1

Inbox review

Analyse email types, volumes, and destinations.

STEP 2

Rules & templates

Define categories, routing, and reply templates.

STEP 3

Approval phase

Drafts reviewed by staff before sending.

STEP 4

Automate further

Increase automation where accuracy is proven.

Technologies we use

Microsoft 365 / Graph API Google Workspace / Gmail API Claude API OpenAI API PDF parsing n8n Laravel

Pricing

Project-based

Custom Quote

Quoted per mailbox or workflow, based on email volume, categories, and the systems data needs to reach.

  • Inbox and workflow analysis
  • Classification and routing
  • AI reply drafting
  • Data extraction to your systems
  • Human approval workflow
  • Activity logging
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Frequently Asked Questions

Will the AI send emails without our approval?

Not unless you choose to allow it for specific, low-risk categories. By default every reply is reviewed before sending.

Does it work with Outlook and Gmail?

Yes — Microsoft 365 and Google Workspace are both supported.

Can it read attachments like invoices and orders?

Yes, it can extract data from common document formats including PDFs.

Industries we build this for

E-commerce Real Estate Professional Services

Part of these solutions

Business Automation AI Business Solutions

Related projects

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Ready to get started?

sales@clawstechnologies.com

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